Rotunda Software

Check out these new, easy-to-follow video tutorials that clearly instruct your volunteers on how to view and update their schedules online.

1)      Using the Web Terminal.

2)      How to update your preferences and availability online.

Transitioning to ministry scheduling software is a great way to save time, eliminate data entry work and increase volunteer accountability.  These benefits, however, assume that volunteers actually use the system.  The video tutorials, combined with the Web Terminal’s user-friendly design, will ensure volunteers are successful going online for the first time and feel comfortable coming back.

We recommend sending volunteers the tutorial about updating availability before creating your next schedule. This will assist you in collecting and accommodating volunteers’ availability.  Once the schedule is complete, volunteers can refer to the Web Terminal tutorial which will teach them how to view their schedule and request and accept subs online.

The unedited feedback from volunteers shows how people are responding to online scheduling. If you and your volunteers are equally as enthusiastic, please remember that referrals are the number one method we have to help more churches. Take advantage of the referral program to save on next year’s maintenance fee!

And finally, these new videos are a direct result of your feedback. Please continue sharing your feedback on these tutorials by leaving a comment below. We look forward to your thoughts!

Last week’s release of Ministry Scheduler Pro 6.0 completed the transition to a cloud-based scheduling model. This new version takes a bold step into the future of online scheduling by combining the speed and flexibility of traditional installed software with the benefits of web based software, like simultaneous, multi-user access. Now all your ministry leads can be inside MSP at the same time!

“Christmas came a little early this year,” says David Beck, founder and CEO of Rotunda Software. “We’re thrilled to offer our clients ministry software that uses the latest technology available at the same low price.”

The latest release keeps Rotunda at the forefront of technological advancements by moving to an iTunes-like cloud-based model built on the Amazon cloud. The new cloud server infrastructure is designed to last for decades, and will scale up dynamically as an organization grows.

Additional features included in Ministry Scheduler Pro 6 are speed gains of up to 50%, increased volunteer privacy options and 50% cheaper text messages. Based on the feedback, schedulers are thrilled with the new additions. By leveraging cutting-edge technology to make the program easily accessible and reliable, Rotunda is signaling its commitment to serving large organizations that depend on scheduling software to manage their volunteer base.

MSP 6.0 can be downloaded immediately and the best part of all: it’s free to all licensed MSP users!

My MSP shortcuts are not working! Why and how can I fix this?

The new version of MSP points to a new executable file, different than the previous version of the software. Any shortcuts or icons that had been made manually, such as pinning the icon to the task bar, will be linked to the old executable file and no longer work. First, you will want to delete the old shortcuts. Then from the Start menu locate the MSP program and right-click to pin to your start menu again or make a new shortcut.

NOTE: Shortcuts on desktops that are automatically made by MSP will not have a problem. If a shortcut leads to a dead end, follow the above procedure to re-create your shortcut.

I am getting the “Empty response from server” message after downloading the latest version of MSP. Why and how can I fix this?

This new version of MSP points to a new executable file, different than the previous version of the software. Because of this, any firewall or anti-virus software exceptions that were made specifically for the executable file for version 5 of the software will need to be re-created in the same way. Because the new exception will link directly to the current, new executable file, once the exception has been re-made, you should no longer receive the error message.

When creating exceptions, make sure to add an exception for the MSP executable file, located in your C:Program Files/Ministry Scheduler Pro folder.

I updated to the new version and all my data is gone.  How do I get it back?

To retrieve your data, go to the File menu and select “Use Recent Database.”  It should show “Database.msdb (in use)” in gray lettering, and below that in black you should see “Ministry Scheduler Pro 5/Database.msdb.”  Click on “Ministry Scheduler Pro 5/Database.msdb.”  All your data will show up.

Once your data is back, go to the File menu and select Save Database. Now when you close and re-open MSP your data will show up as expected. If you have any trouble, call us toll free at (888) 622-0949.